How to Earn Trust and Influence Sales Part One

There was a really important post at DoshDosh today called “An Essential Marketing Principle: Give Before You Try to Get“. It went over a very basic marketing principle that has somehow gotten turned into a gimmick – the idea that in order to get someone, anyone, to do something for you, that you must first do something for them. 

It struck me, reading that article that everyone knows you’re supposed to do that. 

Everyone thinks they understand why to do that. 

And yet few people know HOW to do it. Or everyone would, and everyone would buy everything and all our problems getting the word out and  would be solved. 

I wonder why that is. Thinking back to when I was a newbie, thinking about how current newbies to traffic generation behave when they meet me, I think this quote from the article best alludes to the mystery:

 

You’re not selling to robots or animals. You’re selling to people whocare about the seller. Get what you want by first giving unconditionally. Manage what people think or feel about you and you’ll get what want easily.

When I was a newbie, I didn’t get that. I got into business to be able to help people and have some extra spare change – I was looking for a part time supplemental income.

One day put out some valuable information for free, and for a while got a lot of great attention for it. Then when flipping through Clickbank, I noticed that someone had turned my idea into a product. Out of curiosity I bought it, thinking they had the same idea I had at the same time – maybe we could work together and make something bigger.

And I saw that, word for word, some of the content in the product was stuff I was giving away free on my blog.

At the time I didn’t know what I was supposed to do.

Sue? I didn’t have a lawyer and couldn’t afford one.

Contact the person and bluff that I was going to sue? I couldn’t make good on the threat, and besides, it was a lie. And people knew that person well – they were just getting to know me in the marketplace.

Ultimately I figured out that due to the ranking of the product, they couldn’t have been making a lot of sales. So I made a better product, and put it on the market. Six months later the market for that particular item was flooded with competition, and I was still on top.

I always believed it was because I provided better value, and people knew it. I gave away most of the information others make you pay for, and then heaped a lot of actionable content to pay for on top of that. Eventually my tactic paid off.

Because I wanted to build a business. The other guy just wanted to make a quick buck.

And that’s the difference between some of the new blood in any business and the veterans, between some of those living the “guru” lifestyle and the true experts.

One wants to build a business, the other is hoping to run away with some of your cash. One has to shoot straight with you or they risk losing your future business. The other doesn’t care because they just want to get you to buy this one thing and then run away.

If you want to earn trust with your audience, before everything you do, think, “will this build me a long-term relationship with subscribers, customers and clients?”

Ask yourself why they would come back for more.

Ask yourself why YOU would come back for more.

This month in Traffic Reality we’re going to be talking about how to use social media properties to build your business. I’m not going to just talk about Twitter, or Facebook or StumbleUpon or forum marketing.

I’m going to talk about all of them as a whole, from the technical points of how to use them, to the tips and tricks on each separate site in my Web 2.0 strategy and how I use them together to generate traffic, leads and sales.

I’ll be focusing on Actionable Steps, and how to reduce your daily social media workload to half an hour a day. We’ll discuss the intimate nature of how and why some things get popular in social media and other items fail miserably.

We’ll be looking into why these occurrences have nothing to do with quality of the resource, and everything to do with leverage. Actually we’ll be talking about that fact that I feel leverage is so important that, years ago, I named my company Leveraged Promotion.

This topic is so important that I’m going to start giving away bonsues in Traffic Reality at the beginning of the month of lessons instead of the end, so I can get them all in.

In the next post in this series, I’ll give you a few take away points for right now, as well as an announcement of our last content winner.

  • I agree, Trust means a lot, without trust, you will go hell
  • The analysis question is easy -- you track to find out what works so you can do more of it, and eliminate what doesn't. The first question is harder.

    Because that's just it, there isn't just one underlying principle. If it were that simple, we'd all learn that one principle and everything else would follow. There are3 things that have worked for me and for the people I know who have long-term success, things I always come back to.

    1- Working for yourself or as head of a company means redefining what you think of as work.

    I find that when people think "I'm going to work for myself" they're looking to work for themselves the way they work at a 9 to 5 job. Work to BUILD something isn't the same as working for a PAYCHECK. There isn't a shortcut to success - there are plenty of ways to make it easier on yourself - outsourcing, software, JVs, partnerships, advertising.

    But at some point, you have to do SOME work and it's always harder than you thought it would be. That doesn't mean you'll work that hard forever - if after 3 years you're still working 20 hour days you haven't built a BUSINESS, you've built a series of successful LAUNCHES.

    2- You must have singular focus. You can't chase 11 gurus and become successful as a business person - you'll just be a succesful customer. When will you implement solutions if you're buying and using a new marketing product each week?

    You find one mentor whose techniques work for YOU, who isn't just interested in your money, but who genuinely wants to and has helped you build your business. My first online mentor was Allen Says. He didn't mentor me one on one but every product he put out, every article he wrote, each resource I used, helped me get a little bit further.

    And you put in your work consistently. If my health issues weren't a factor, or allowed me to be more consistent I'd be a millionaire now. - literally the only thing standing in my way has been the ability to be consistent. I've generated $100k in sales in a week, then $2k per month for a year, then $10k in one launch and $1k in another. The only difference between them is that I didn't remain consistent.

    3- You need a system to get leads, traffic and sales to continue to come in to your business. One that takes elbow grease or the labor of someone else to set up, but by the 3rd- 6th month can be semi-automatic or fully automated, to keep building new sales for you and also help you follow up with existing contacts and customers. If you don't have a system for foot traffic or online traffic, you'll constantly be figuring out how to get new business to your original product and old business to your new products, instead of constantly producing new things in a product line.

    Hope that answer helps, if not, tell me specifically how else I can be of help and I'll do my best.
  • Hey Brian,

    I used to have that problem, and my issue was, where do you draw the line? Because I've given away too much before, and sometimes I still do, and it ends up costing me money or aiding my competitors. But at some point you learn that's only to a point - without the underlying knowledge that backs up the tips you give away free, anyone who takes unfair advantage of what you give away can only get that far.

    It can backfire sometimes, but every marketing strategy comes with risk. It's just whether you find a way for the risk to be worth the reward.
  • What's the underlying principle for successful online marketing, selling or networking?
    So what kind of information can you gain with web analysis tools and why is it so essential for success in the internet marketing sector?
    I would like to know that , thanks
  • I've had a hard time convincing some my business partners to start giving away free stuff. I think i'm finally getting them to see the light. It is just such a better strategy, because everyone wins
  • to sell a product or service you need to be very very clear with your thoughts and the need of the customer. then to sell the product or service you shold be awear of all feature of it whether positive or negative, you should be awear of it's competitors so that you can betterly distinguish it's features from the competitors product or service.
  • You’re not selling to robots or animals. You’re selling to people whocare about the seller. Get what you want by first giving unconditionally. Manage what people think or feel about you and you’ll get what want easily. show them their profit and their expenditure is on safer part and they are getting better then their expenditure,
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