How to Tell If Facebook Is Wasteful or Worthwhile, For Your Business

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Creative Commons License photo credit: anders.rasmussen

This is a continuation of the series I started last week - if you’re still stuck on whether or not Facebook and other social media sites are useful for your business, then you probably want to start with the “Blah Facebook” article from last week.

It’s about whether the social networking sites are about whether we’re holding hands and singing kumbaya in a perfect world, or serving our clients.

So, what was I saying after I was so rudely interrupted by life and the flu and going with my sister when her family moved across the state?

Oh yes.

Now that we’re past this issue of whether we are in love with MySpace, LinkedIn, Facebook, Ning, etc., and we realize that we’re focusing on whether these tools are useful or not, (not on whether or not they give us the warm fuzzies), there’s still a fundamental question.

How do you know if sites like Facebook are for YOU? How can you tell if a social networking site can help YOUR company?

It boils down to three things.

1- Are There Enough People on the Site in Your Interest Area for it to Be Worth Your While?

You have to think about business connections too, not just clients. You can connect with people who send you business. Think about what the value of a new client is too, whether you think can get one out of 100, and how long it takes. When people come to your profile, are they visiting your site? If not, is your profile set up correctly?

Experiment. There are several very subtle things you can do that maximize your exposure, not just daily clicks through to your site.

2- Does your company have an RSS-capable site that updates frequently?

If it does, a profile on Facebook gives you another place to share your RSS link. You can import your blog posts going forward, or summaries.

3- Do you already have clients, friends, associates, whose signal you can isolate, or whose noise you can penetrate, using Facebook?

This is the most underestimated use of Facebook. My first month at Facebook I had direct interactions with ten influential people I admire. Some of them I look up to for personal reasons, others are greats in some aspect of search, the internet or technology. One actually sent me a client.

Instead of installing hundreds of applications and super-poking someone or posting spam to their Super Wall, you can be the smart person who sends a letter and gets a response, the one who sends a private message and is sent a gift in return, or just get the wonderful feeling of having a world famous personality you admire not only acknowledge you, but contact you directly.

One of the greatest things about Facebook is how it can help cement relationships between you and people you know but didn’t think you had much in common with. You know how sometimes, you want to write to say hello to someone, but at the same time, you don’t want to waste their time?

Or when you think about some great author or celebrity you admire, and what you’d say to them if you could meet them? Maybe you just want to compliment a more famous colleague and not sound like a dork.

Facebook can help with this when it functions as an automatic ice-breaker, facilitating an intial contact between you and someone you wish you had more reason to interact with, then another, and another, until you become friends who call each other on the phone and plan to visit or meet at conferences.

Those are the reasons. It’s not a matter of time because you can block all the nuisance requests and there are ways around the irritating app requests.

It’s not a matter of just traffic because first, you can set up a profile in 15 minutes to automatically send you traffic and never mess with it again if you like. Or you can go in and meet people every day and it can be a major traffic source.

And it’s not a matter of whether you can get anything out of it - it’s more a matter of whether you’re willing and whether the available traffic is targeted to your topic. It’s not for everyone, because let’s face it, not everyone wants to do the work, or even use Facebook that’s way.

And that’s okay! For some people, it’s a nice little escape, like a mental, online Starbucks. For some it’s a bother, and the pain of learning a new way to do things isn’t worth the time. I don’t mean that sarcastically - if you’re functioning as a CEO, you may not want to focus on Facebook.

With a little research, you can find out what kind of role it will play in your life.

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5 Responses to “ How to Tell If Facebook Is Wasteful or Worthwhile, For Your Business ”

  1. Facebook can send you traffic, but its definitely better for some businesses than others. I think number three is essential. Having a base there to build on is a must for all social media sites.

  2. Well I finally got in and hopfuiiy I can get my act together and learn this business of blogging. I am sure with your help and the tips as posted it won’t take that long to get on tract. Itell you more later and give a little bio, it’s late 2am and must dream about how I going to become as good as you’all are, smile.

    Goodnight my friends,

    John V. Palmer
    ***-***-****

  3. C,

    Nice to see you by. Gotta disagree with you though - it might be a must for all social *networking* sites, but not for all social media sites. I think it’s entirely possible to start and be successful at StumbleUpon or even del.icio.us without being connected at all if you take the time to get to know people. Even Digg’s algorithm favors the newbie right now…

  4. John,

    Great to meet you. What were you trying to get into? Why did you leave your phone number in plain view on the Net? We’re gonna edit that out for you. :) You’d be surprised how little some crooks need to find to start screwing up your life…

    Welcome though. :)

  5. I find it very reasonable utilizing social networking web sites, because they give you directly addressing people in interest. But I still find them a little behind than what it should be.

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