I am Hy.Ly Motivated to Share This Twitter Tool [Video]
It is with my most why-isn’t-this-on-TechCrunch-already enthusiasm that I present a behind the scenes look at the Customer Service via Twitter Toolkit that I’ve been raving about, most commonly known as Hy.Ly. (That’s pronouced Highly, I was corrected, by none other than the CEO. Not HEE-lee, which is what I called it about half the [...]
What Matters More- What We Call It or That We Do It?
I’m specifically talking about branding right now. But this could be any aspect of small business – customer service, marketing, social media, newsletters, meetings… And I believe the answer is, it only matters what you call it if what you’re doing doesn’t match what you’re saying that you’re doing. For example, you can’t call it [...]
Traffic Method #248 | Generate Happy Interaction
The comment people make the most about me is that I write in a way that makes it seems like I’m only writing to you, just you, and no one else in the world. I am really flattered by this comment, and I think it’s because I pick, at random, some person that I know, [...]
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