So you’ve added your site to Yahoo Directory, maybe paid the fee for a fast response. But now you have a question about your listing. Think you have to wait to get an answer via email? Think again!
Now, before I tell you what cool thing the Yahoo Directory team is doing on Twitter to help you, please remember the following. I will highlight it for emphasis, as it comes directly from the person behind this Yahoo identity on Twitter:
the quickest, most effective way to get a site reviewed for listing in the Directory is here – https://ecom.yahoo.com/dir/submit/intro/
Please don’t tweet them requests for inclusion. Because if I find out, I will personally shame you in public. 
And no, you won’t get a link out of it. Nothing but embarrassment and shame.
Okay, with that out of the way, follow Yahoo Directory on Twitter for updates, @ them for help. Oh, and if you don’t know how to use Twitter effectively, reply and I will make you guys a list of free resources for learning.
Who else have you encountered on Twitter doing awesome customer service?
